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	<title>emotional intelligence Archives | Embrace Possibility</title>
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		<title>Why We Seek Validation We Don’t Need — And What To Do Instead</title>
		<link>https://www.embracepossibility.com/blog/feedback-over-validation/</link>
					<comments>https://www.embracepossibility.com/blog/feedback-over-validation/#respond</comments>
		
		<dc:creator><![CDATA[Robert Chen]]></dc:creator>
		<pubDate>Thu, 18 Dec 2025 05:16:47 +0000</pubDate>
				<category><![CDATA[Personal Development]]></category>
		<category><![CDATA[Professional Development]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[building something new]]></category>
		<category><![CDATA[clarity]]></category>
		<category><![CDATA[confidence]]></category>
		<category><![CDATA[decision making]]></category>
		<category><![CDATA[emotional intelligence]]></category>
		<category><![CDATA[entrepreneurship]]></category>
		<category><![CDATA[feedback]]></category>
		<category><![CDATA[Growth Mindset]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[learning]]></category>
		<category><![CDATA[mindset shift]]></category>
		<category><![CDATA[personal development]]></category>
		<category><![CDATA[self improvement]]></category>
		<category><![CDATA[validation]]></category>
		<category><![CDATA[vana lab]]></category>
		<category><![CDATA[year end reflection]]></category>
		<guid isPermaLink="false">https://www.embracepossibility.com/?p=12443</guid>

					<description><![CDATA[<p>As I look back on this past year — especially the early days of building and launching Vana Lab — one lesson stands out more than I expected. It didn’t come from a book, a mentor, or a workshop. It came from the very human experience of putting something new into the world. When I  [...]</p>
<p>The post <a href="https://www.embracepossibility.com/blog/feedback-over-validation/">Why We Seek Validation We Don’t Need — And What To Do Instead</a> appeared first on <a href="https://www.embracepossibility.com">Embrace Possibility</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p data-start="582" data-end="791">As I look back on this past year — especially the early days of building and launching <strong><a href="https://www.vanalab.com/">Vana Lab</a></strong> — one lesson stands out more than I expected. It didn’t come from a book, a mentor, or a workshop. It came from the very human experience of putting something new into the world.</p>
<p data-start="582" data-end="791">When I first started drafting materials for Vana Lab — the website copy, the program descriptions, the outreach emails — I shared them constantly with people I trusted. I’d tell them, “I’d love your feedback.”</p>
<p data-start="793" data-end="862">And they gave great feedback.<br data-start="822" data-end="825" />Smart, thoughtful, genuinely helpful.</p>
<p data-start="705" data-end="805">But if I’m honest, part of me wasn’t just listening for improvement.<br data-start="773" data-end="776" />I was listening for approval.</p>
<p data-start="807" data-end="837">I wanted the reassuring lines:</p>
<ul>
<li data-start="841" data-end="862"><em>“This looks great.”</em></li>
<li data-start="865" data-end="895"><em>“You’re on the right track.”</em></li>
<li data-start="898" data-end="932"><em>“You’re onto something special.”</em></li>
</ul>
<p data-start="934" data-end="1255">What I was really seeking was permission to continue. And in a subtle way, I was also outsourcing accountability: <em data-start="1052" data-end="1120">If this doesn’t work, look at all the people who thought it would.</em> It felt safer that way and it tricked me into thinking I needed someone else’s blessing before I could proceed.</p>
<p data-start="1257" data-end="1289">Here’s the insight I’m taking with me into the new year:</p>
<p data-start="1291" data-end="1419"><strong data-start="1291" data-end="1419">Take the feedback — and then make your own decision.<br data-start="1345" data-end="1348" />Feedback is data.<br data-start="1365" data-end="1368" />Validation is optional.<br data-start="1391" data-end="1394" />Choice is always yours.</strong></p>
<p data-start="1421" data-end="1437">And even better:</p>
<p data-start="1439" data-end="1516"><strong data-start="1439" data-end="1516">You don’t always need validation.<br data-start="1474" data-end="1477" />But you always benefit from feedback.</strong></p>
<p data-start="1518" data-end="1596">Validation offers momentary comfort.<br data-start="1554" data-end="1557" />Feedback creates long-term improvement.</p>
<p data-start="1598" data-end="1713">Understanding that difference made the whole process of building Vana Lab lighter and far less emotionally tangled. Instead of being stalled mulling feedback and debating whether I should move forward or not, I could take action to move forward.</p>
<h2 data-start="2064" data-end="2114"><strong data-start="2066" data-end="2114">Why We Keep Seeking Validation We Don’t Need</strong></h2>
<p data-start="1836" data-end="2064">We all seek validation — not because we’re weak, but because reassurance feels good. It calms uncertainty. It tells us we’re “okay.”</p>
<p data-start="2066" data-end="2106">But validation is comfort, not guidance.</p>
<p data-start="2108" data-end="2199"><strong data-start="2108" data-end="2128">Validation says:</strong> “You’re fine.”<br data-start="2143" data-end="2146" /><strong data-start="2146" data-end="2164">Feedback says:</strong> “Here’s how this can be stronger.”</p>
<p data-start="2201" data-end="2229">One soothes.<br data-start="2213" data-end="2216" />One sharpens.</p>
<p data-start="2231" data-end="2306">When we rely on validation to make decisions, we end up:</p>
<ul>
<li data-start="3173" data-end="3188">moving slower</li>
<li data-start="3191" data-end="3215">doubting our instincts</li>
<li data-start="3218" data-end="3254">taking neutral feedback personally</li>
<li data-start="3257" data-end="3309">waiting for permission no one can actually give us</li>
<li data-start="3312" data-end="3364">outsourcing decisions that ultimately belong to us</li>
</ul>
<p data-start="2511" data-end="2590">Unnecessary validation doesn’t make you safer.<br data-start="2557" data-end="2560" /><strong data-start="2560" data-end="2590">It makes you more fragile.</strong></p>
<p data-start="2592" data-end="2673">Feedback helps the work improve.<br data-start="2624" data-end="2627" />Validation helps you feel better for a moment.</p>
<p data-start="2675" data-end="2709">Only one of those leads to growth.</p>
<h2 data-start="3590" data-end="3659"><strong data-start="3592" data-end="3659">Six Ways to Trust Yourself More (and Depend on Validation Less)</strong></h2>
<p data-start="3661" data-end="3710">Here are practical steps I found helpful:</p>
<h3 data-start="3717" data-end="3793"><strong data-start="3720" data-end="3793">1. Before seeking input, ask: “Do I want reassurance or improvement?”</strong></h3>
<p data-start="2925" data-end="2984">Most of us never pause to identify which one we’re seeking.</p>
<p data-start="2986" data-end="3061">If you want reassurance, say so.<br data-start="3018" data-end="3021" />If you want improvement, expect honesty.</p>
<p data-start="3063" data-end="3094">Clarity protects your emotions.</p>
<h3 data-start="3962" data-end="4009"><strong data-start="3965" data-end="4009">2. Treat feedback as data, not direction</strong></h3>
<p data-start="3151" data-end="3231">When you receive feedback, respond with:<br data-start="3189" data-end="3192" /><strong data-start="3192" data-end="3231">“Thank you — let me sit with that.”</strong></p>
<p data-start="3233" data-end="3264">It stops defensiveness while allowing you time to decide what you want to do with the feedback.</p>
<h3 data-start="4209" data-end="4255"><strong data-start="4212" data-end="4255">3. Build a simple self-validation habit</strong></h3>
<p data-start="3522" data-end="3602">If you validate yourself even a little, you stop hunting for it everywhere else.</p>
<p data-start="3604" data-end="3622">Each evening, ask:</p>
<ul data-start="3624" data-end="3702">
<li data-start="3624" data-end="3649">
<p data-start="3626" data-end="3649">What went well today?</p>
</li>
<li data-start="3650" data-end="3680">
<p data-start="3652" data-end="3680">What effort am I proud of?</p>
</li>
<li data-start="3681" data-end="3702">
<p data-start="3683" data-end="3702">What did I learn?</p>
</li>
</ul>
<p data-start="3704" data-end="3770">Internal validation reduces the desperation for external approval.</p>
<h3 data-start="4529" data-end="4575"><strong data-start="4532" data-end="4575">4. Separate the work from your identity</strong></h3>
<p data-start="3826" data-end="3894"><em>“This needs improvement”</em> does not mean <em>“You’re not good enough.”</em></p>
<p data-start="3896" data-end="3938"><a href="https://www.embracepossibility.com/blog/give-feedback/" target="_blank" rel="noopener">Feedback</a> targets the work, not your worth.</p>
<h3 data-start="4765" data-end="4801"><strong data-start="4768" data-end="4801">5. Do small “discomfort reps”</strong></h3>
<p data-start="4057" data-end="4123">Gradually increase your tolerance for feedback without validation:</p>
<ul data-start="4125" data-end="4241">
<li data-start="4125" data-end="4148">
<p data-start="4127" data-end="4148">send a draft sooner</p>
</li>
<li data-start="4149" data-end="4190">
<p data-start="4151" data-end="4190">ask one <a href="https://www.embracepossibility.com/blog/how-to-build-trust-and-assess-trustworthiness/">trusted person</a> instead of ten</p>
</li>
<li data-start="4191" data-end="4241">
<p data-start="4193" data-end="4241">publish something without waiting for approval</p>
</li>
</ul>
<p data-start="4243" data-end="4278">Each small rep builds independence.</p>
<h3 data-start="5000" data-end="5035"><strong data-start="5003" data-end="5035">6. Choose your “trusted few”</strong></h3>
<p data-start="4323" data-end="4361">Not every voice deserves equal weight.</p>
<p data-start="4363" data-end="4519">Pick 3–5 people whose feedback is grounded, honest, and aligned with your values. — your own “<a href="https://www.ted.com/talks/worklife_with_adam_grant_how_to_love_criticism/transcript">challenge network</a>,” as Adam Grant calls it.</p>
<p data-start="4363" data-end="4519">Let their voices matter.</p>
<p data-start="4363" data-end="4519">Let everyone else fade into background noise.</p>
<hr data-start="5226" data-end="5229" />
<p data-start="233" data-end="380"><strong data-start="293" data-end="380">The less I rely on validation, the clearer I think and the more confidently I move. </strong>People also give better feedback when they no longer feel pressure to protect your feelings.</p>
<p data-start="233" data-end="380">Instead of asking people whether they like something, I'm focusing on what I'm learning — and moving forward with what feels meaningful for me to pursue, in the way I want to pursue it.</p>
<p data-start="233" data-end="380">As I look to next year, I'm taking to heart that <strong>my decisions - the ones that matter most - belong to me. </strong></p>
<p data-start="1019" data-end="1082">As we close out the year, here’s a question worth sitting with:</p>
<p data-start="1084" data-end="1201"><strong data-start="1084" data-end="1201">Where are you waiting for validation you don’t actually need — and what might happen if you moved forward anyway?</strong></p>
<blockquote>
<p data-start="1084" data-end="1201">If you’re a parent looking for quick tips on helping your child build success habits, you might enjoy the <a href="https://www.youtube.com/@VanaLab">Vana Lab Insights YouTube channel</a>. No validation required — just ideas to support your child’s growth.</p>
</blockquote>
<p>The post <a href="https://www.embracepossibility.com/blog/feedback-over-validation/">Why We Seek Validation We Don’t Need — And What To Do Instead</a> appeared first on <a href="https://www.embracepossibility.com">Embrace Possibility</a>.</p>
]]></content:encoded>
					
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		<title>Have Things. Be With People. (The Simple Shift That Changes Everything)</title>
		<link>https://www.embracepossibility.com/blog/have-things-be-with-people/</link>
					<comments>https://www.embracepossibility.com/blog/have-things-be-with-people/#comments</comments>
		
		<dc:creator><![CDATA[Robert Chen]]></dc:creator>
		<pubDate>Tue, 13 May 2025 14:24:49 +0000</pubDate>
				<category><![CDATA[Personal Development]]></category>
		<category><![CDATA[Professional Development]]></category>
		<category><![CDATA[Relationships]]></category>
		<category><![CDATA[acceptance]]></category>
		<category><![CDATA[building relationships]]></category>
		<category><![CDATA[control]]></category>
		<category><![CDATA[emotional intelligence]]></category>
		<category><![CDATA[growth]]></category>
		<category><![CDATA[Intentional Living]]></category>
		<category><![CDATA[mindfulness]]></category>
		<category><![CDATA[Minimalism]]></category>
		<category><![CDATA[Personal Growth]]></category>
		<category><![CDATA[Philosophy]]></category>
		<category><![CDATA[Presence]]></category>
		<category><![CDATA[Self Awareness]]></category>
		<guid isPermaLink="false">https://www.embracepossibility.com/?p=12425</guid>

					<description><![CDATA[<p>I’ve been spending more time lately thinking about how we relate to our stuff—and to each other. One phrase from my mindfulness and philosophy reading has really stayed with me, and I wanted to share it with you: Have things. Be with people. It sounds obvious. But when I look closely at how I live—how  [...]</p>
<p>The post <a href="https://www.embracepossibility.com/blog/have-things-be-with-people/">Have Things. Be With People. (The Simple Shift That Changes Everything)</a> appeared first on <a href="https://www.embracepossibility.com">Embrace Possibility</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p class="" data-start="552" data-end="770">I’ve been spending more time lately thinking about how we relate to our stuff—and to each other. One phrase from my mindfulness and philosophy reading has really stayed with me, and I wanted to share it with you:</p>
<p class="" data-start="772" data-end="802"><strong><em data-start="772" data-end="802">Have things. Be with people.</em></strong></p>
<p class="" data-start="804" data-end="1054">It sounds obvious. But when I look closely at how I live—how I treat my stuff, how I interact with others—I realize how often I get it backwards. If I'm not careful, I find myself trying to <em data-start="965" data-end="969">be</em> with things and <em data-start="986" data-end="992">have</em> people.</p>
<p class="" data-start="804" data-end="1054">This reversal has led to a lot of unnecessary struggle.</p>
<h2 data-start="1061" data-end="1076">Have Things</h2>
<p class="" data-start="1078" data-end="1329">Things—tech, money, clothes, books, furniture—are meant to serve us. They exist to be controlled and used to meet a need or solve a problem. When your phone connects you, your jacket keeps you warm, or your calendar brings order to your week, it's doing its job.</p>
<p class="" data-start="1052" data-end="1162">But problems creep in when we ask <em data-start="1086" data-end="1094">things</em> to meet our <em data-start="1107" data-end="1114">being</em> needs—like feeling worthy, seen, or "enough."</p>
<p class="" data-start="1164" data-end="1448">We start collecting, upgrading, chasing—bigger houses, better titles, sleeker devices. And for a moment, it works. We get a hit of validation. But it fades.</p>
<p class="" data-start="1164" data-end="1448">Why? Because possessions were never designed to meet those deeper needs.</p>
<p class="" data-start="1680" data-end="1823">Psychologists like <a href="https://www.simplypsychology.org/maslow.html" target="_blank" rel="noopener">Abraham Maslow</a> made this clear. Material things can meet survival needs (food and safety). But what about growth needs like purpose, connection, and <a href="https://www.embracepossibility.com/blog/warning-signs-of-low-self-esteem/" target="_blank" rel="noopener">esteem</a>? Those come from how we live and relate.</p>
<p class="" data-start="1680" data-end="1823">When we try to meet growth needs through material things, we stay stuck. We don’t grow. We just accumulate.</p>
<p class="" data-start="1825" data-end="1937"><strong data-start="1825" data-end="1840">Reflection:</strong><br data-start="1840" data-end="1843" /><em data-start="1843" data-end="1937">Is there anything I’ve been buying or chasing lately that I hope will make me feel “enough”?</em></p>
<h2 data-start="1944" data-end="1962">Be With People</h2>
<p class="" data-start="1806" data-end="1853">Then there’s how we treat people.</p>
<p class="" data-start="2534" data-end="2600">We know we can’t “have” someone. But it’s easy to act like we can.</p>
<p class="" data-start="2602" data-end="2719">We want people—children, friends, partners, colleagues—to behave a certain way. Meet our expectations. Agree with us. We judge, manage, even try to fix them. We may not call it control, but often, that’s exactly what it is.</p>
<p class="" data-start="2721" data-end="2794">But people aren’t problems to solve. They’re mysteries to walk alongside.</p>
<p class="" data-start="2796" data-end="2952">Being <em data-start="2802" data-end="2808">with</em> someone means offering presence—not control. It means letting go of trying to change them and instead paying attention to who they already are.</p>
<p class="" data-start="2424" data-end="2699">You allow room for them to grow, just like you want room for your own growth.</p>
<p class="" data-start="2701" data-end="2825">You listen more. You judge less. You get curious. And in that space, something profound happens: you both develop. Together.</p>
<p class="" data-start="2736" data-end="2842"><strong data-start="2736" data-end="2751">Reflection:</strong><br data-start="2751" data-end="2754" /><em data-start="2754" data-end="2842">Where in my relationships am I trying to fix or control instead of just being present?</em></p>
<h2 data-start="2827" data-end="2858">Real Connection Starts Here</h2>
<p class="" data-start="2860" data-end="2994">This shift—from <em data-start="3177" data-end="3185">having</em> to <em data-start="3189" data-end="3201">being with</em>—takes practice. But it leads to deeper satisfaction and richer relationships.</p>
<p class="" data-start="4837" data-end="4884">Here’s a small challenge you can try this week:</p>
<p class="" data-start="4886" data-end="5090">Pick one possession to use more consciously (e.g., your phone—use it as a tool, not a distraction).<br data-start="4985" data-end="4988" />And choose one relationship where you’ll show up with curiosity, not control. No fixing—just presence.</p>
<p class="" data-start="5092" data-end="5165">And maybe keep this phrase in your back pocket when things get confusing:</p>
<p class="" data-start="5167" data-end="5264"><strong data-start="5167" data-end="5199">Have things. Be with people.</strong><br data-start="5199" data-end="5202" /><em data-start="5202" data-end="5264">The first helps you function. The second helps you flourish.</em></p>
<p style="text-align: right;" data-start="3329" data-end="3382"><em>Photo by <a href="https://unsplash.com/@iboel?utm_content=creditCopyText&amp;utm_medium=referral&amp;utm_source=unsplash">Muhamad Iqbal Akbar</a></em></p>
<p>The post <a href="https://www.embracepossibility.com/blog/have-things-be-with-people/">Have Things. Be With People. (The Simple Shift That Changes Everything)</a> appeared first on <a href="https://www.embracepossibility.com">Embrace Possibility</a>.</p>
]]></content:encoded>
					
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		<item>
		<title>How to Actually Let Go</title>
		<link>https://www.embracepossibility.com/blog/how-to-actually-let-go/</link>
					<comments>https://www.embracepossibility.com/blog/how-to-actually-let-go/#comments</comments>
		
		<dc:creator><![CDATA[Robert Chen]]></dc:creator>
		<pubDate>Tue, 02 Aug 2022 14:51:40 +0000</pubDate>
				<category><![CDATA[Personal Development]]></category>
		<category><![CDATA[Professional Development]]></category>
		<category><![CDATA[Relationships]]></category>
		<category><![CDATA[acceptance]]></category>
		<category><![CDATA[Achieving goals]]></category>
		<category><![CDATA[building relationships]]></category>
		<category><![CDATA[choice]]></category>
		<category><![CDATA[emotional intelligence]]></category>
		<category><![CDATA[learning]]></category>
		<category><![CDATA[letting go]]></category>
		<category><![CDATA[managing emotions]]></category>
		<category><![CDATA[self control]]></category>
		<category><![CDATA[success]]></category>
		<category><![CDATA[take responsibility]]></category>
		<guid isPermaLink="false">https://www.embracepossibility.com/?p=12159</guid>

					<description><![CDATA[<p>"You should just let it go." "Stop letting it bother you. Why don't you let it go." "Let it go, it'll feel better." If only it were that easy. Often, we hear this well-meaning advice precisely with feelings that we're finding impossible to let go of or even to stop thinking about. According to Dr.  [...]</p>
<p>The post <a href="https://www.embracepossibility.com/blog/how-to-actually-let-go/">How to Actually Let Go</a> appeared first on <a href="https://www.embracepossibility.com">Embrace Possibility</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p><em>"You should just let it go."</em></p>
<p><em>"Stop letting it bother you. Why don't you let it go."</em></p>
<p><em>"Let it go, it'll feel better."</em></p>
<p>If only it were that easy. Often, we hear this well-meaning advice precisely with feelings that we're finding impossible to let go of or even to stop thinking about.<br />
According to Dr. David Hawkins, author of <a href="https://www.amazon.com/Letting-Go-audiobook/dp/B00ZTN2CKE/ref=sr_1_1?crid=1D2F32PIEL17J&amp;keywords=letting+go+hawkins&amp;qid=1659449843&amp;s=books&amp;sprefix=letting+go+hawkin%2Cstripbooks%2C139&amp;sr=1-1"><span style="text-decoration: underline;">Letting Go: The Pathway to Surrender</span></a>, letting go is difficult because:</p>
<blockquote><p>"part of ourselves is attached to the familiar, no matter how painful or inefficient it is. It may seem bizarre, but our self with a small “s” actually enjoys an impoverished life and all the negativity that goes with it: feeling unworthy, being invalidated, judging others and ourselves, being inflated, always “winning” and being “right,” grieving the past, fearing the future, nursing our wounds, craving assurance, and seeking love instead of giving it."</p></blockquote>
<p>There is a benefit for us to hold on to negative feelings (or else we wouldn't be doing it). If we were to let go of them, we may no longer be "at the mercy of the world" or the victim. We'll no longer have any excuses to lean on or anyone else to blame. We become responsible for what is happening to us and how our lives have turned out. Harsh or Empowering?</p>
<p>For many of us, it's easy to suppress (consciously) or repress (unconsciously) our feelings especially when we feel fear, guilt, or shame around those feelings. Unfortunately, the emotions we push down end up resurfacing in different ways - ultra-sensitivity to what people say, misperception of what people are trying to do, or increasing stress that others will find out about our feelings. We are better off facing, expressing, and letting go of our feelings so we can neutralize and release them.</p>
<p>Here is how to actually let go:</p>
<h2>Step 1: Feel the feeling and avoid the thoughts</h2>
<p>Allow yourself to "have the feeling without resisting it, venting it, fearing it, condemning it, or moralizing about it." I used to think the goal was to be aware of the feeling and then do the work to "address" it. Whether it's telling myself I shouldn't be feeling that way, or trying to ignore it altogether, I would often miss this important first step to just feel the feeling. I now realize that resisting the feeling is what keeps it going. A nuanced, yet important element is to <strong>focus on the feeling itself, not the thoughts that the feelings generated</strong>.</p>
<p>For example, if I was feeling indignant about a comment made during a meeting, I should accept that I'm feeling indignant and focus on how that feels. Am I breathing in a more shallow way? Am I clenching my jaw? What I want to avoid ruminating about are the thoughts that easily follow my feelings, "What did she mean by that? I bet she is making me look bad, so she can get that promotion." Thoughts arise when you try to explain or rationalize your inner feelings. <strong>Just because your thoughts are believable, it doesn't make them true.</strong></p>
<p><span style="text-decoration: underline;">Summary</span>: Accept that you're annoyed and focus on how annoyance shows up for you. Resist the urge to think about what's causing your annoyance and other people's intentions.</p>
<h2>Step 2: Stay with the feeling and let it run its course without taking action</h2>
<p>As you continue to feel the feeling, other emotions may arise about how the situation is going. Keep the same process and allow those feelings to arise. Don't dismiss the feeling or put it aside. Stay with it. Keep asking yourself what's happening in the present moment (reality) as opposed to what the other person's intentions were (blind speculation). The gamechanger for me was to realize that emotions are like balloons filled with air. If you keep letting the air out by feeling the feeling, it'll eventually run out of air. If you suppress the feeling, it's like blowing air into the balloon until it one day pops. Sometimes letting go of one feeling causes another one to arise. Repeat the process of letting go of subsequent negative feelings. For example, as the feeling of being indignant passes and my jaw unclenches, I begin to feel frustrated in the form of pressure in my sternum and shallow breathing. Continue to focus on the feeling as opposed to thinking about why you're frustrated ("I'm going to let this person get away with bad behavior.")</p>
<p>Feeling, thinking, and acting are different even though they are tightly related. Feeling leads to thinking and acting. Thinking can lead to feelings and actions. Actions can lead to feelings and thinking. <strong>To let a feeling run its course, feel without thinking or taking action.</strong> Just observe. You may want to be curious about what positive outcome the feeling is creating for you. For example, feeling indignant may garner sympathy for others or justify your unruly behavior.</p>
<p><span style="text-decoration: underline;">Summary</span>: Feel your annoyance without expressing your annoyance. If you have to think, figure out what benefit this feeling might be giving you.</p>
<h2>Step 3: Express positive feelings and surrender negative ones</h2>
<p>In most cases, you may not need to take action at all, but if you wanted to act in a situation where you're feeling a negative emotion, consider the opposing positive emotion and act in accordance with that emotion. For example, if I'm feeling indignant about the situation, my most likely behavior is to challenge the people or the ideas that are being brought up. Instead, if I allow the emotion to pass, I can consider the opposing positive emotion of indignant, which is content. If I were content, I might act to support what was being said, as opposed to undermining it. Not only have I let go of being indignant, but I have also let go of my resistance to being content. <strong>When we hold on to negative emotions, we don't realize that we're crowding out the positive ones that we want to fill our lives. </strong>Let the surrendering of a negative emotion remind you of the positive emotion you could be expressing.</p>
<p><strong>To let go means allowing ourselves to experience the feeling without changing it even if the feeling is not a positive one</strong>. Don't deny what's there. When you accept that you have both positive and negative emotions, you began to accept not only your own humanness but those of others. Our willingness to face down our own jealousy knowing that it will pass helps us have compassion for those around us who may feel passing jealousy and are dealing with it at the moment. <strong>It's the feeling that we repress or suppress, that we "punish" others for.</strong> Not because they should be punished, but that's how we signal that we are holding down this emotion within us. Be curious about the feelings that you have trouble surrendering. What positive outcome does that feeling create for you?</p>
<p><span style="text-decoration: underline;">Summary</span>: Once you've let your annoyance run its course without acting on it, think about the opposing positive emotion and act on that emotion. The opposite of being annoyed is being pleased. If you step into the feeling of being pleased, you may express gratitude or smile.</p>
<p>Now, I'm not advocating that you thank the person that is annoying you (although you could). We often carry the negative emotion with us well beyond the situation that triggered the negative emotion, which is why we have trouble letting it go. The switch to expressing the opposite positive emotion happens only after you let go of the negative emotion. This is not easy to do, and I'm still struggling, but I found <strong>feeling the negative feeling to let go of it and expressing the opposite positive feeling</strong> a good way to complete the cycle of letting go.</p>
<blockquote><p>"Letting go involves being aware of a feeling, letting it come up, staying with it, and letting it run its course without wanting to make it different or do anything about it. It means simply to let the feeling be there and to focus on letting out the energy behind."</p>
<p>"Let go of anticipating the next moment, trying to control it, trying to hang on to the moment that has just passed. Let go clinging to what has just occurred. Let go trying to control what you think is about to occur."</p></blockquote>
<p>Feelings are transitory. You are not your feelings. Like beach waves, feelings come and go, and you are merely seeing them come in. You just happen to be close enough that you feel it each time those waves wash ashore. Accept the feelings you don't think you should be having or are still here - let them come and go. <strong>Don't judge the feeling - learn from it</strong>. Since each emotion is serving you in some way, figure out what the emotion is doing for you. Ask yourself, "What am I getting [emotion] for?" Usually, emotion is helping us address a fear or to achieve happiness.</p>
<p>For example, <em>"What am I getting angry at my kids for?" </em></p>
<p>Answer: <em>"To prevent them from growing up to be spoiled brats." </em>or<em> "To justify to other parents that I'm a good parent."  </em></p>
<p>To let go in this example, I'll focus on how anger manifests for me - shallow breathing through the nose and furrowed brow. I'll do my best not to express anger (raising my voice or or saying something I'll regret). Once the anger passes, I'll consider acting on the opposing positive emotion (calm and delight) and ask my kids, "What happened" in a neutral voice. (As I mentioned earlier, easier said than done, but this approach will likely better achieve my ultimate goal of building a long-lasting relationship with them.)</p>
<p>You know you're doing this well when you don't find yourself taking action based on strong emotion. "It's okay if it happens, and it's okay if it doesn't"</p>
<p>To make letting go easier, Hawkins suggests we <strong>let go</strong> of some commonly held beliefs:</p>
<ol>
<li>We only deserve things through hard work, struggle, sacrifice, and effort (instead of judging who is deserving, just do you)</li>
<li>Suffering is beneficial and good for us (instead of sacrificing and suffering, focus on not resisting positive feelings)</li>
<li>We don’t get anything for nothing (instead of fighting for everything, try receiving it)</li>
<li>Things that are very simple aren’t worth much (instead of discarding the simple, find as many simple solutions that work to make your life easier)</li>
<li>We could have done something differently in the past (instead of beating yourself up, recognize that you did what you thought was best to do at the time)</li>
<li>People should repay us for the things we do for them (instead of getting angry when they don't. see it as your generosity to them)</li>
<li>The way to get a thing is to <em>want</em> it (Instead of keeping the pressure on for fear of losing something, see pressure as the very thing that pushes what you want away. Losing patience is a form of pressure.)</li>
</ol>
<p>Reflect on this powerful thought by David Hawkins (Letting Go):</p>
<blockquote><p><strong>"We could take the same protective actions out of love rather than out of fear.</strong> Can we not care for our bodies because we appreciate and value them, rather than out of fear of disease and dying? Can we not be of service to others in our life out of love, rather than out of fear of losing them? Can we not be polite and courteous to strangers because we care for our fellow human beings, rather than because we fear losing their good opinion of us? Can we not do a good job because we care about the quality of our performance and we care about our fellow workers? Can we not perform our job well because we care about the recipients of our services, rather than just the fear of losing our jobs or pursuing our own ambition?"</p></blockquote>
<p>What do you want to let go of today?</p>
<p style="text-align: right;"><em>Photo by <a href="https://unsplash.com/@brett_jordan?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText">Brett Jordan</a></em></p>
<p>The post <a href="https://www.embracepossibility.com/blog/how-to-actually-let-go/">How to Actually Let Go</a> appeared first on <a href="https://www.embracepossibility.com">Embrace Possibility</a>.</p>
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		<title>Mindsight by Daniel Siegel</title>
		<link>https://www.embracepossibility.com/blog/mindsight-daniel-siegel/</link>
					<comments>https://www.embracepossibility.com/blog/mindsight-daniel-siegel/#respond</comments>
		
		<dc:creator><![CDATA[Robert Chen]]></dc:creator>
		<pubDate>Mon, 18 Sep 2017 02:13:53 +0000</pubDate>
				<category><![CDATA[Long Story Short]]></category>
		<category><![CDATA[Personal Development]]></category>
		<category><![CDATA[Being positive]]></category>
		<category><![CDATA[being present]]></category>
		<category><![CDATA[Daniel Siegel]]></category>
		<category><![CDATA[emotional intelligence]]></category>
		<category><![CDATA[EQ]]></category>
		<category><![CDATA[managing emotions]]></category>
		<category><![CDATA[mindfulness]]></category>
		<category><![CDATA[Mindsight]]></category>
		<category><![CDATA[perception]]></category>
		<category><![CDATA[personal finance]]></category>
		<category><![CDATA[success]]></category>
		<category><![CDATA[take responsibility]]></category>
		<guid isPermaLink="false">http://www.embracepossibility.com/?p=2783</guid>

					<description><![CDATA[<p>(click on book cover for more details)   Mindsight: The New Science of Personal Transformation Published: December 2010 ISBN-10: 0553386395 EP Rating: 5 out of 5 (must read)   EP Main Takeaway: Our brain is an anticipation machine that continually prepares itself for the future based on what has happened in  [...]</p>
<p>The post <a href="https://www.embracepossibility.com/blog/mindsight-daniel-siegel/">Mindsight by Daniel Siegel</a> appeared first on <a href="https://www.embracepossibility.com">Embrace Possibility</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p><div class="fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_4 1_4 fusion-one-fourth fusion-column-first" style="--awb-bg-size:cover;width:25%;width:calc(25% - ( ( 4% ) * 0.25 ) );margin-right: 4%;"><div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy"><div class="fusion-sep-clear"></div><div class="fusion-separator fusion-full-width-sep" style="margin-left: auto;margin-right: auto;width:100%;"></div><div class="fusion-sep-clear"></div><div class="fusion-image-element in-legacy-container" style="--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);"><span class=" fusion-imageframe imageframe-none imageframe-1 hover-type-none"><img fetchpriority="high" decoding="async" width="200" height="300" alt="Mindsight: The New Science of Personal Transformation by Daniel Siegel" title="Mindsight by Daniel Siegel" src="https://s3-us-east-2.amazonaws.com/embpos/wp-content/uploads/2017/09/23023629/Mindsight-by-Daniel-Siegel-200x300.jpg" class="img-responsive wp-image-2785" srcset="https://embpos.s3.us-east-2.amazonaws.com/wp-content/uploads/2017/09/23023629/Mindsight-by-Daniel-Siegel-200x300.jpg 200w, https://embpos.s3.us-east-2.amazonaws.com/wp-content/uploads/2017/09/23023629/Mindsight-by-Daniel-Siegel.jpg 250w" sizes="(max-width: 800px) 100vw, 200px" /></span></div><div class="fusion-text fusion-text-1"><p>(click on book cover for more details)</p>
</div><div class="fusion-clearfix"></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_3_4 3_4 fusion-three-fourth fusion-column-last" style="--awb-bg-size:cover;width:75%;width:calc(75% - ( ( 4% ) * 0.75 ) );"><div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy"><div class="fusion-text fusion-text-2"><h2 style="text-align: left;"><a href="https://www.amazon.com/gp/product/0553386395/ref=as_li_tl?ie=UTF8&amp;tag=recommended-rc-20&amp;camp=1789&amp;creative=9325&amp;linkCode=as2&amp;creativeASIN=0553386395&amp;linkId=56b723164e4c87fe294a60616db820d0"><span id="productTitle" class="a-size-large">Mindsight</span><span id="productTitle" class="a-size-large">: The New Science of Personal Transformation</span></a></h2>
<ul>
<li><strong>Published</strong>: December 2010</li>
<li><b>ISBN-10:</b> 0553386395</li>
<li><b>EP Rating</b>: 5 out of 5 (must read)</li>
</ul>
</div><div class="fusion-sep-clear"></div><div class="fusion-separator fusion-full-width-sep" style="margin-left: auto;margin-right: auto;margin-bottom:18px;width:100%;"><div class="fusion-separator-border sep-single sep-dotted" style="--awb-height:20px;--awb-amount:20px;border-color:#e0dede;border-top-width:1px;"></div></div><div class="fusion-sep-clear"></div><div class="fusion-text fusion-text-3"><p><span style="text-decoration: underline;"><strong>EP Main Takeaway</strong></span>: Our brain is an anticipation machine that continually prepares itself for the future based on what has happened in the past. We can change our experiences and our brain by directing our attention and creating new neural pathways. Perception is always a blend of what we are sensing now (feeling) and what we've learned previously (shortcut). Understanding what impacts our perception allows us to manage our perceptions and respond as opposed to react to what happens to us.</p>
</div><div class="fusion-clearfix"></div></div></div></div></div><div class="fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last" style="--awb-bg-size:cover;"><div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy"><div class="fusion-sep-clear"></div><div class="fusion-separator fusion-full-width-sep" style="margin-left: auto;margin-right: auto;width:100%;"><div class="fusion-separator-border sep-single sep-solid" style="--awb-height:20px;--awb-amount:20px;border-color:#e0dede;border-top-width:1px;"></div></div><div class="fusion-sep-clear"></div><div class="fusion-title title fusion-title-1 fusion-title-text fusion-title-size-one" style="--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;"><h1 class="fusion-title-heading title-heading-left fusion-responsive-typography-calculated" style="margin:0;--fontSize:34;line-height:1.4;">Our notes:</h1><span class="awb-title-spacer"></span><div class="title-sep-container"><div class="title-sep sep-double sep-solid" style="border-color:#e0dede;"></div></div></div><div class="fusion-text fusion-text-4"><p>Your experience is not your identity; meaning is both feelings and your story (Mindsight)</p>
<ul>
<li><strong>It's not what happens but how you make sense of it that matters</strong>; take time to help others come up with alternative stories for their life</li>
<li>When you do not value yourself, the positive appraisal of others can become a painful source of discomfort; sometimes easier to think we are defective than the people we look up to</li>
</ul>
<p>Brain is malleable - brain changes physically in response to experience; <strong>acquire new mental skill with focused awareness</strong>; neuroplasticity enhanced by aerobic exercise, novelty and emotional arousal (sleep and diet);</p>
<ul>
<li>Expand your potential by nurturing underdeveloped set of circuits; <strong>awareness is the scalpel for resculpting neural pathways</strong></li>
<li>Don't let useful adaptations in the past imprison you in the future when the context is different (What got you here won't get you there)</li>
</ul>
<p>Sometimes, <strong>letting things</strong> <strong>be allows for change</strong>; remove judgments and preconceptions</p>
<p>Grief allows you to let go of something but only if you accept what you now have in its place; <strong>clinging to familiar expectations leads to disappointment, confusion, and anger</strong></p>
<p>When minds meet, there is resonance; allow others to feel felt</p>
<ul>
<li>When we feel felt, it helps develop our own self-regulation: this is important to have attuned relationships</li>
</ul>
<p>We take the low road when our prefrontal cortex is too tired or stressed to control our limbic system - remember to get enough <a href="http://www.embracepossibility.com/blog/get-better-sleep/">sleep</a> and to <a href="http://www.embracepossibility.com/blog/how-to-get-back-into-shape/">exercise</a> to relieve stress</p>
<p>An emotional response that creates anxiety or fear initiates a defense that builds a fence around our awareness; defenses include rationalization, skewed perception, projection on others</p>
<ul>
<li>When we are threatened, we focus on self-defense and may distort what we hear to fit what we fear</li>
<li>Sometimes attempts at control are simply efforts to avoid reality and uncertainty</li>
</ul>
<p>Memory is the way an experience at one time influences us at a future time;<strong> our brain is an anticipation machine</strong> that continually prepares itself for the future based on what has happened in the past</p>
<ul>
<li><span style="text-decoration: underline;">Implicit memory</span> is the memory to do something and is made up of perception, emotion, bodily sensation, behavior, mental models and priming; may not realize we are being biased by our past; may seem like reasoned decisions or gut insights but they are not</li>
<li><span style="text-decoration: underline;">Explicit memory</span> is our autobiographical memory as organized by our hippocampus; it is what we can remember of the past; stress, rage, alcohol, and drugs can impair hippocampus and lead to loss memories; <strong>memories are not always accurate</strong></li>
</ul>
<p>Healthy development is not about creating a single self that is uniform</p>
<ul>
<li>Involves acknowledging, accepting and integrating one's various states; link states and collaborate as unified whole</li>
<li>State is a cluster of neural firing patterns; can accept new info to adjust firing</li>
</ul>
<p>With any activity, we can be receptive or we can be reactive</p>
<p>Basic biological drives: exploration, mastery, play, reproduction, resource allocation, executive control, sexuality and affiliation</p>
<p><strong>Perception is always a blend of what we are sensing now (feeling) and what we've learned previously (shortcut)</strong>; be aware when you are being reactive to the past as opposed to being receptive in the present</p>
<ul>
<li>Past experiences color how our mirror neurons react to current stimulus</li>
<li>Feeling is not a fact; accept as activity<span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;"> of the mind</span></li>
</ul>
<p><strong>Mindsight Tripod of Reflection*</strong>:</p>
<ol>
<li><strong>Openness</strong>: release preconceptions of what should be and don't try to make things how you want them to be</li>
<li><strong>Observation</strong>: perceive ourselves experiencing an event</li>
<li><strong>Objectivity</strong>: resist being swept away by thought or feeling; all just mental activity, not reality - awareness of awareness</li>
</ol>
<p>Cooling off is essential before repair process can be initiated; <strong>reflection requires being supportive and kind to self</strong> and not judgmental or derogatory **</p>
<p>Neural activity is controlled by blood flow; more blood flows to limbic center, less to the prefrontal cortex; <strong>power to direct attention has the power to shape firing patterns and architecture of brain</strong> ***</p>
<ul>
<li>Chemicals we ingest and hormones all affect the signals sent on neural routes.</li>
<li>"Human mind is a relational and embodied process that regulates the flow of energy and information”</li>
</ul>
<p>Mirror neurons figure out what people will do based on the actions they see - <strong>our awareness of another person’s state of mind depends on how well we know our own (Mindsight)</strong></p>
<p>Integration is the balance between rigidity and chaos. Domains of integration include:</p>
<ol>
<li>Integration of Consciousness - see things as they are to stabilize mind</li>
<li>Horizontal and Vertical Integration - left and right brain activities and sensing bodily sensations</li>
<li>Memory Integration - mental models we create from experience</li>
<li>Narrative Integration - what is the story that we tell ourselves</li>
<li>State Integration - mastering different states we find ourselves in</li>
<li>Interpersonal Integration - how we deal with others stems from our previous relationships</li>
<li>Temporal Integration - handling uncertainty</li>
</ol>
<p>Prefrontal functions:</p>
<ol>
<li>Bodily regulation</li>
<li>Attuned communication</li>
<li>Emotional balance</li>
<li>Response flexibility</li>
<li>Fear modulation</li>
<li>Empathy</li>
<li>Insight</li>
<li>Moral awareness</li>
<li>9. Intuition</li>
</ol>
<p>Mindsight Exercises:</p>
<p>1. Mindfulness awareness: breathing</p>
<ul>
<li>Sit with back straight, feet planted</li>
<li>Focus attention on center of room, far wall, few inches from face; note how attention can go to different places</li>
<li>Sense inside yourself of your body, be aware of sounds around you</li>
<li>Let awareness find breath where it is most prominent and follow in breath and out breath</li>
<li>When mind wanders, find prominence of breath again and follow it; there is a place deep within us that is observant, objective and open; sea, wheel of awareness</li>
<li>Move to a body scan; separate quality of awareness with where you put your attention</li>
<li>Try walking meditation: focus on soles of feet and lower body</li>
</ul>
<p>2. Balancing both sides of the brain</p>
<ul>
<li>Scan body one side at a time then both</li>
<li>Watch nonverbals by mimicking emotions and watching videos without sound</li>
<li>Describe rather than explain the experience: appeal to senses</li>
<li>Name it to tame it (emotions)</li>
</ul>
<p>3. Connecting mind and body</p>
<ul>
<li>Scan body and systematically tense and release individual muscle groups</li>
<li>Widen the window of tolerance; within window, we are receptive, outside we are reactive</li>
</ul>
<p>4. Changing the Past</p>
<ul class="Apple-dash-list">
<li>Memories are malleable and you can revisit memories and reshape them by creating a safe place to view them in your mind</li>
</ul>
<div>5. Making sense of our lives</div>
<ul>
<li>Adult attachment interview: set of questions to see how you make sense of life (find online)</li>
</ul>
<p>6. Integrating multiple selves</p>
<ul>
<li>Inter: acceptance and collaboration of heterogenous collection of states</li>
<li>Intra: internal coherence within a state; set your identity</li>
<li>Change from I to We Mindset knowing that you don't lose the I</li>
<li>Self-soothe: hand over heart and arm around abdomen</li>
<li>Expand the receptive core to see all activity as activity and conclusions as our interpretation</li>
</ul>
<p>7. Advocate for each other</p>
<ul>
<li>Build awareness by saying no seven times then yes seven times; reactive vs receptive</li>
<li>Become an advocate of the internal world of another person</li>
<li>Tune into how people feel and don't just react to them</li>
</ul>
<div></div>
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<p>The post <a href="https://www.embracepossibility.com/blog/mindsight-daniel-siegel/">Mindsight by Daniel Siegel</a> appeared first on <a href="https://www.embracepossibility.com">Embrace Possibility</a>.</p>
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		<title>Just Listen by Mark Goulston</title>
		<link>https://www.embracepossibility.com/blog/just-listen-mark-goulston/</link>
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		<dc:creator><![CDATA[Robert Chen]]></dc:creator>
		<pubDate>Thu, 14 Sep 2017 01:19:15 +0000</pubDate>
				<category><![CDATA[Long Story Short]]></category>
		<category><![CDATA[Personal Development]]></category>
		<category><![CDATA[Professional Development]]></category>
		<category><![CDATA[Relationships]]></category>
		<category><![CDATA[Achieving goals]]></category>
		<category><![CDATA[building relationships]]></category>
		<category><![CDATA[control]]></category>
		<category><![CDATA[emotional intelligence]]></category>
		<category><![CDATA[EQ]]></category>
		<category><![CDATA[Just Listen]]></category>
		<category><![CDATA[learning]]></category>
		<category><![CDATA[listening skills]]></category>
		<category><![CDATA[Mark Goulston]]></category>
		<category><![CDATA[self control]]></category>
		<category><![CDATA[success]]></category>
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					<description><![CDATA[<p>(click on book cover for more details)   Just Listen: Discover the Secret to Getting Through to Absolutely Anyone by Mark Goulston Published: March 2015 ISBN-10: 0814436471 EP Rating: 4 out of 5 (good read)   EP Main Takeaway: Focus on the other person by listening and making them feel important  [...]</p>
<p>The post <a href="https://www.embracepossibility.com/blog/just-listen-mark-goulston/">Just Listen by Mark Goulston</a> appeared first on <a href="https://www.embracepossibility.com">Embrace Possibility</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p><div class="fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_4 1_4 fusion-one-fourth fusion-column-first" style="--awb-bg-size:cover;width:25%;width:calc(25% - ( ( 4% ) * 0.25 ) );margin-right: 4%;"><div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy"><div class="fusion-sep-clear"></div><div class="fusion-separator fusion-full-width-sep" style="margin-left: auto;margin-right: auto;width:100%;"></div><div class="fusion-sep-clear"></div><div class="fusion-image-element in-legacy-container" style="--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);"><span class=" fusion-imageframe imageframe-none imageframe-2 hover-type-none"><a class="fusion-no-lightbox" href="https://www.amazon.com/gp/product/0814436471/ref=as_li_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0814436471&amp;linkCode=as2&amp;tag=recommended-rc-20&amp;linkId=0641353e2df16b7d1695e0448cbffabf" target="_blank" aria-label="Just Listen by Mark Goulston" rel="noopener noreferrer"><img decoding="async" width="200" height="300" alt="Just Listen: Discover the Secret to Getting Through to Absolutely Anyone by Mark Goulston" src="https://s3-us-east-2.amazonaws.com/embpos/wp-content/uploads/2017/09/23023624/Just-Listen-by-Mark-Goulston-200x300.jpg" class="img-responsive wp-image-2782" srcset="https://embpos.s3.us-east-2.amazonaws.com/wp-content/uploads/2017/09/23023624/Just-Listen-by-Mark-Goulston-200x300.jpg 200w, https://embpos.s3.us-east-2.amazonaws.com/wp-content/uploads/2017/09/23023624/Just-Listen-by-Mark-Goulston.jpg 250w" sizes="(max-width: 800px) 100vw, 200px" /></a></span></div><div class="fusion-text fusion-text-5"><p>(click on book cover for more details)</p>
</div><div class="fusion-clearfix"></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_3_4 3_4 fusion-three-fourth fusion-column-last" style="--awb-bg-size:cover;width:75%;width:calc(75% - ( ( 4% ) * 0.75 ) );"><div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy"><div class="fusion-text fusion-text-6"><h2 style="text-align: left;"><a href="https://www.amazon.com/gp/product/0814436471/ref=as_li_tl?ie=UTF8&amp;tag=recommended-rc-20&amp;camp=1789&amp;creative=9325&amp;linkCode=as2&amp;creativeASIN=0814436471&amp;linkId=c9f6c4195e40b846b3ed8d0d6d4fbca9"><span id="productTitle" class="a-size-large">Just Listen: Discover the Secret to Getting Through to Absolutely Anyone by Mark Goulston</span></a></h2>
<ul>
<li><strong>Published</strong>: March 2015</li>
<li><b>ISBN-10:</b> 0814436471</li>
<li><b>EP Rating</b>: 4 out of 5 (good read)</li>
</ul>
</div><div class="fusion-sep-clear"></div><div class="fusion-separator fusion-full-width-sep" style="margin-left: auto;margin-right: auto;margin-bottom:18px;width:100%;"><div class="fusion-separator-border sep-single sep-dotted" style="--awb-height:20px;--awb-amount:20px;border-color:#e0dede;border-top-width:1px;"></div></div><div class="fusion-sep-clear"></div><div class="fusion-text fusion-text-7"><p><span style="text-decoration: underline;"><strong>EP Main Takeaway</strong></span>: Focus on the other person by listening and making them feel important and felt. People do things for a reason - ask questions to find out why; don't assume. Manage your own emotions by being aware of your physical reactions, emotions felt, impulses, consequences, solutions, and benefits.</p>
</div><div class="fusion-clearfix"></div></div></div></div></div><div class="fusion-fullwidth fullwidth-box fusion-builder-row-4 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last" style="--awb-bg-size:cover;"><div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy"><div class="fusion-sep-clear"></div><div class="fusion-separator fusion-full-width-sep" style="margin-left: auto;margin-right: auto;width:100%;"><div class="fusion-separator-border sep-single sep-solid" style="--awb-height:20px;--awb-amount:20px;border-color:#e0dede;border-top-width:1px;"></div></div><div class="fusion-sep-clear"></div><div class="fusion-title title fusion-title-2 fusion-title-text fusion-title-size-one" style="--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;"><h1 class="fusion-title-heading title-heading-left fusion-responsive-typography-calculated" style="margin:0;--fontSize:34;line-height:1.4;">Our notes:</h1><span class="awb-title-spacer"></span><div class="title-sep-container"><div class="title-sep sep-double sep-solid" style="border-color:#e0dede;"></div></div></div><div class="fusion-text fusion-text-8"><p>Three-part brain</p>
<ul>
<li>reptilian/lower - fight or flight</li>
<li>middle - emotions</li>
<li>upper - rational</li>
</ul>
<p>To connect, talk to upper brain; redirect conversation back to higher-level processing</p>
<ul>
<li>Amygdala hijack - when there is a threat and it's perceived out of control, your amygdala takes over</li>
</ul>
<p>Mirror neurons - transports us into other person's mind and helps the other person feel less alone; when the world doesn't give back to them, there is a mirror neuron deficit;</p>
<p><strong>Rules to get through to anyone</strong></p>
<ol>
<li>Get through to yourself first instantly
<ul>
<li>"Oh crap to okay" process **
<ul>
<li>oh crap: reaction phrase; don't deny you are upset; acknowledge them</li>
<li>oh god: release phase; let go</li>
<li>oh geez: re-center<span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;"> phase</span></li>
<li>oh well: refocus phase</li>
<li>okay: re-engage<span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;"> phase</span></li>
</ul>
</li>
</ul>
</li>
<li>Put words to emotions
<ul>
<li>We put people into mental boxes: gender, generation, nationality, education, emotional connection</li>
<li>Brain builds on past experience - better at leaping to conclusions than analyzing them</li>
</ul>
</li>
<li>Perceiving is believing. Misperceiving is deceiving and prevents achieving
<ul>
<li>There is a reason why people behave the way they do; find out, don't assume</li>
</ul>
</li>
<li>Help people feel felt
<ul>
<li>Attach emotion to what you think that person is feeling</li>
<li>"I'm trying to get a sense of what you're feeling and I think it is (emotion), is that correct? If not, then what are you feeling?"</li>
<li>"How (emotion) are you?"</li>
<li>"And the reason you're (emotion) is because ..."</li>
<li>"Tell me what needs to happen for that feeling to feel better; what part can I play and you play to make that happen?"</li>
</ul>
</li>
<li>Everyone is a real person inside - step into their shoes instead of stepping on their toes.</li>
<li>You're interesting if you're interested.  Be interested.  Don't try to impress!  See conversation like detective game**
<ul>
<li>How did you get into what you do?</li>
<li>What are you trying to accomplish? What will that do for you?</li>
<li>What's important to you?</li>
<li>Get them to talk about what they feel, think and do.</li>
</ul>
</li>
<li>Ask for advice</li>
<li>Be the first person to ask a question and ask one where the other person gets to be interesting.</li>
<li>Make others, even those that annoy you, feel important and valuable.
<ul>
<li>"It makes a difference that you're here." ***</li>
</ul>
</li>
</ol>
<p><a href="http://www.robertchen.com/feel-like-complaining/">Handling complainers</a>:</p>
<ul>
<li>What you're saying is important and I want to give it my full attention, come back in 2 hours along with your recommendation and impact of that recommendation</li>
<li>Reassure that they matter</li>
<li>Don't add more stress to people who are distressed; Help them come out of their negative state
<ul>
<li>get people to uncross arms by asking them to talk about something they are passionate about</li>
<li>don't take issue with anything that is said</li>
<li>encourage the other person to go on when the other person finishes; don't short circuit the venting</li>
<li>"What's the most frustrated you've felt with us?  How bad was it?  What did you want to do?  What did you end up doing?"</li>
</ul>
</li>
</ul>
<p>Dissonance - the gap between perception and reality; quiet confidence may seem like timidity</p>
<p><strong>10 most common causes of dissonance</strong></p>
<p>Believing you are:</p>
<ul>
<li>shrewd when others see you as sly</li>
<li>confident when others see you as arrogant</li>
<li>humorous when others see you as inappropriate</li>
<li>energetic when others see you as hyper</li>
<li>a person with strong opinions when others see you as opinionated</li>
<li>passionate when others see you as impulsive</li>
<li>strong when others see you as rigid</li>
<li>detailed oriented when others see you as nit picking</li>
<li>quiet when others see you as indecisive</li>
<li>sensitive when others see you as needy</li>
</ul>
<p><strong>Ask honest people to describe your worst traits</strong> ***</p>
<ul>
<li>What do I do to strike people that way?</li>
<li>How often do I do that?</li>
<li>What can I do differently moving forward?</li>
</ul>
<p>Repair dissonance with PEP - I need your help to make this a better company; passion, enthusiasm, and pride</p>
<ul>
<li>How would you rate these three elements?</li>
</ul>
<p>Not all dissonance is avoidable so anticipate it - admit upfront that you'll speak up</p>
<p>Don't be afraid of sharing your vulnerabilities</p>
<ul>
<li>people will help if a mistake is honest</li>
<li>people mirror your facade</li>
<li>bare your neck (assertive vulnerability)</li>
</ul>
<p><a href="http://www.embracepossibility.com/blog/outgrowing-things/">Keep stressful people out of your life</a> and connect with people who help you grow</p>
<ul>
<li>stay away from pathologically needy people who demand constant help;
<ul>
<li>warning signs: plays victim, blames, complains, never-ending neediness,</li>
<li>escape carefully</li>
</ul>
</li>
<li>don't play a bully's game - act bored and disengaged</li>
<li>neutralize takers - people who always ask for help; use quid pro quo</li>
<li>Avoid
<ul>
<li>Narcissists: "so ... enough about you"; needs to be right, impatient and interrupts;</li>
<li>Psychopaths: lack of empathy, ruthless, get away from these people; can't be touched emotionally; manipulates</li>
</ul>
</li>
<li><strong>Can I count on this person? If not, <a href="http://www.robertchen.com/you-can-make-it/">evaluate if you should cut</a>.</strong></li>
</ul>
<p>Impossibility question: ***</p>
<ul>
<li>What is something that is impossible to do? What would make it possible?</li>
</ul>
<p>The Magic Paradox: ***</p>
<ul>
<li>Reflect their emotion and spell out all the reasons they are feeling negative or resistant:
<ul>
<li>"I bet that you believe or feel that you're letting the team down and no one understands what you're going through"</li>
</ul>
</li>
<li>Sets off cascade<span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;"> of yes</span>
<ul>
<li>"I bet there is a time that you're not able to please everyone. It's probably not getting easier."</li>
<li>"I bet that you're hesitant to tell me straight out you can't do it"</li>
</ul>
</li>
</ul>
<p>Change from resistance to willing to do: <strong>use empathy jolt when someone is blaming rather than listening</strong>.</p>
<ul>
<li>If I were to ask the other person, what's the most frustrating thing to work for you, what would they say? What does that make him want to do?</li>
<li>Take time to step into other people's shoes</li>
</ul>
<p>Think of reasons why someone would be disappointed with you and meet with them to tell them that, ask if that is true?</p>
<ul>
<li>If not, ask "what are the most frustrating things? How much do those things bother you?" ***</li>
</ul>
<p>When people exaggerate, ask "do you really believe that?"</p>
<p>Stipulation: show poise by stating people's misgivings about you</p>
<ul>
<li>Get in quickly: I know I'm a (blank)</li>
<li>Neutralize problem: I have this (relevant experience)</li>
<li>Get out: that's why I think you will benefit</li>
</ul>
<p>Don't get into a transactional communication mode - get people to share their wisdom; be fascinated in other people;</p>
<ul>
<li>If there is one thing I can help you achieve your goal, what would it be?</li>
</ul>
<p>Ask yourself:</p>
<ul>
<li>What would I like to be doing with my life this time next year;</li>
<li>What do I need more or less of in my life now, if my kids looked at me 20 years from now,</li>
<li>What would make them proud of me?</li>
</ul>
<p>Create a shared activity and ask questions:</p>
<ul>
<li>Respect the answers and get their advice</li>
<li>Ask them to fill in the blank
<ul>
<li>you're looking to hire someone like me because you're looking to ....</li>
</ul>
</li>
</ul>
<p><strong>When selling to clients, biggest mistake is asking for too little: keep asking till you get "no"</strong></p>
<ul>
<li>"I either pushed too hard or I failed to address something that's important to you; where did I go too far?"</li>
<li>Always keep client<span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;"> in control all the time</span></li>
</ul>
<p><strong>Offer a power thank you</strong></p>
<ul>
<li>Thank for specific action, acknowledge effort and state positive impact</li>
</ul>
<p>When you make a mistake, offer power apology especially since mistakes show the other person is not important. Include the following elements:</p>
<ul>
<li>Remorse</li>
<li>Restitution: make amends</li>
<li>Rehabilitation</li>
<li>Requesting forgiveness</li>
</ul>
<p>With high performers: recognize achievement and remove obstacles and toxic people</p>
<p>With complainers: make them feel important; "do you really believe that ..."</p>
<p>With those who are jealous: "I know I'm newer and not as experienced as you ..."</p>
<p>With senior people: "make them a mentor"</p>
<p><strong><a href="http://www.robertchen.com/stand-out-as-top-performer/">Stand out to your manager</a> by:</strong></p>
<ul>
<li>Asking: "What are three things I should always do, never do?"</li>
<li>Helping your manager feel felt
<ul>
<li>I want to learn everything you know, how do I do that?</li>
</ul>
</li>
</ul>
<p><strong>Elements of Effective networking *</strong></p>
<ul>
<li>Visibility: tell people why they will like you; be interested, not interesting; make them feel felt; ask transformational questions; use power thank you's</li>
<li>Credibility: show competency and create confidence; present self honestly; be first to offer and always deliver</li>
<li>Profitability: Do both partners win? Keep making other person<span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;"> feel </span>valuable<span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;">. Focus on what's in it for them?</span></li>
</ul>
<p>When someone is hijacked by emotions and in attack mode:</p>
<ul>
<li>Ask them to tell you what's happening</li>
<li>Playback exactly what the other person said and wait till other person<span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;"> says yes</span>
<ul>
<li>"and that makes you feel ..."</li>
<li>"and the reason it's so important to fix this now is ..."</li>
<li>"... really, keep talking so I can make sure I can understand it and let's think about how we can get you out"</li>
</ul>
</li>
</ul>
<p>Pick goal that is reachable and reasonable and have someone to keep you accountable</p>
<p><strong>Use six-step pause by practicing*: </strong></p>
<ol>
<li>Physical awareness: identify physical reactions</li>
<li>Emotional awareness: attach emotion to sensations you're feeling</li>
<li>Impulse awareness: this feeling makes me want to</li>
<li>Consequence awareness: if I follow through, what's most likely to happen?</li>
<li>Solution awareness: a better thing to do would be</li>
<li>Benefits awareness: if I apply this new solution, the benefits will be ...</li>
</ol>
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<p>The post <a href="https://www.embracepossibility.com/blog/just-listen-mark-goulston/">Just Listen by Mark Goulston</a> appeared first on <a href="https://www.embracepossibility.com">Embrace Possibility</a>.</p>
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